Terms and Conditions:
Welcome to
Nova Clean NY Inc.
By accessing our website or engaging our services, you agree to the following terms and conditions. Please review them carefully.
1. Services Provided
Nova Clean NY Inc. specializes in high-quality cleaning services for residential properties, commercial spaces, and construction sites. Service availability may vary depending on location and specific requirements.
2. Booking and Payments:
- All bookings must be confirmed in advance.
- Payments are due upon service completion unless otherwise agreed. For recurring services, payment schedules will be outlined in the client agreement.
- Any cancellations or rescheduling requests must be made at least 48 hours in advance to avoid cancellation fees.
3. Cancellation Policy:
In compliance with New York State consumer protection laws, clients may cancel services up to 48 hours in advance without penalty. Late cancellations may incur a fee equal to 50% of the scheduled service cost.
4. Client Responsibilities:
- Clients must provide access to the property at the scheduled time.
- Any special instructions regarding fragile items or specific cleaning needs must be communicated before service begins.
5. Limitations of Liability:
- Nova Clean NY Inc. carries comprehensive liability insurance as required by New York State law to cover unforeseen incidents during service provision.
- While we exercise the utmost care, Nova Clean NY Inc. is not responsible for pre-existing damage to items or surfaces.
- In the rare event of damage caused by our staff, please notify us immediately, and we will work to resolve the issue promptly.
6. Confidentiality:
- We respect the privacy of our clients and ensure discretion at all times. Any sensitive information or access details provided will be securely managed.
7. Dispute Resolution and Governing Law:
- Any disputes arising under these terms will be resolved through mediation or arbitration.
- These terms and conditions are governed by the laws of the State of New York.
8. Modifications:
Nova Clean NY Inc. reserves the right to update these terms at any time. Continued use of our services implies acceptance of any changes.
1. Services Provided
Nova Clean NY Inc. specializes in high-quality cleaning services for residential properties, commercial spaces, and construction sites. Service availability may vary depending on location and specific requirements.
2. Booking and Payments:
- All bookings must be confirmed in advance.
- Payments are due upon service completion unless otherwise agreed. For recurring services, payment schedules will be outlined in the client agreement.
- Any cancellations or rescheduling requests must be made at least 48 hours in advance to avoid cancellation fees.
3. Cancellation Policy:
In compliance with New York State consumer protection laws, clients may cancel services up to 48 hours in advance without penalty. Late cancellations may incur a fee equal to 50% of the scheduled service cost.
4. Client Responsibilities:
- Clients must provide access to the property at the scheduled time.
- Any special instructions regarding fragile items or specific cleaning needs must be communicated before service begins.
5. Limitations of Liability:
- Nova Clean NY Inc. carries comprehensive liability insurance as required by New York State law to cover unforeseen incidents during service provision.
- While we exercise the utmost care, Nova Clean NY Inc. is not responsible for pre-existing damage to items or surfaces.
- In the rare event of damage caused by our staff, please notify us immediately, and we will work to resolve the issue promptly.
6. Confidentiality:
- We respect the privacy of our clients and ensure discretion at all times. Any sensitive information or access details provided will be securely managed.
7. Dispute Resolution and Governing Law:
- Any disputes arising under these terms will be resolved through mediation or arbitration.
- These terms and conditions are governed by the laws of the State of New York.
8. Modifications:
Nova Clean NY Inc. reserves the right to update these terms at any time. Continued use of our services implies acceptance of any changes.
For further inquiries, please contact us directly.
Privacy Policy
Your Privacy Matters
At Nova Clean NY Inc., we are committed to protecting your privacy and handling your data with the utmost care.
1. Information Collected:
- We may collect personal information such as your name, contact details, and service preferences to facilitate bookings and communication.
- Payment information is securely processed through trusted third-party payment providers.
2. How We Use Your Information:
- To provide and improve our services.
- To communicate with you about appointments, updates, or promotions (with your consent).
- To comply with legal and regulatory obligations.
3. Data Security:
- We comply with the New York SHIELD Act to ensure the protection of your personal information.
- Our data security practices include encryption, secure storage, and limited access to sensitive data.
4. Sharing Information:
- We do not sell, rent, or share your personal data with third parties except as required to process payments or comply with legal obligations.
5. Your Rights:
- You have the right to access, update, or request the deletion of your personal data at any time.
- To exercise your rights, please contact us at info@novacleanny.com
6. Cookies and Tracking:
- Our website may use cookies to enhance user experience and analyze site performance. You can manage cookie preferences through your browser settings.
7. Policy Updates:
Nova Clean NY Inc. reserves the right to update this Privacy Policy. Changes will be communicated via our website.
If you have any questions or concerns about our policies, please contact us at info@novacleanny.com
1. Information Collected:
- We may collect personal information such as your name, contact details, and service preferences to facilitate bookings and communication.
- Payment information is securely processed through trusted third-party payment providers.
2. How We Use Your Information:
- To provide and improve our services.
- To communicate with you about appointments, updates, or promotions (with your consent).
- To comply with legal and regulatory obligations.
3. Data Security:
- We comply with the New York SHIELD Act to ensure the protection of your personal information.
- Our data security practices include encryption, secure storage, and limited access to sensitive data.
4. Sharing Information:
- We do not sell, rent, or share your personal data with third parties except as required to process payments or comply with legal obligations.
5. Your Rights:
- You have the right to access, update, or request the deletion of your personal data at any time.
- To exercise your rights, please contact us at info@novacleanny.com
6. Cookies and Tracking:
- Our website may use cookies to enhance user experience and analyze site performance. You can manage cookie preferences through your browser settings.
7. Policy Updates:
Nova Clean NY Inc. reserves the right to update this Privacy Policy. Changes will be communicated via our website.
If you have any questions or concerns about our policies, please contact us at info@novacleanny.com
Accessibility Statement
Our Commitment to Accessibility
At Nova Clean NY Inc., we are committed to ensuring our website and services are accessible to all individuals, including those with disabilities. We strive to provide an inclusive and seamless experience for every client, reflecting our dedication to excellence and care.
1. Website Accessibility Features:
- This website is designed to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1, ensuring compatibility with assistive technologies.
- Features include scalable text, keyboard navigation support, and high-contrast visuals for enhanced readability.
2. Ongoing Improvements:
We continually assess and improve our website’s accessibility to ensure it meets evolving standards and user needs. Feedback is crucial to our process.
3. Accommodations for Services:
If you require any special accommodations when booking or using our cleaning services, please let us know. We are committed to meeting your individual needs.
4. Contact Us:
If you experience any difficulty accessing our website or have suggestions for improvement, we encourage you to contact us directly:
- Email: info@novacleanny.com
- Phone: (929) 469-9052
By prioritizing accessibility, we ensure that every client feels valued and supported, whether visiting our website or engaging with our services.
1. Website Accessibility Features:
- This website is designed to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1, ensuring compatibility with assistive technologies.
- Features include scalable text, keyboard navigation support, and high-contrast visuals for enhanced readability.
2. Ongoing Improvements:
We continually assess and improve our website’s accessibility to ensure it meets evolving standards and user needs. Feedback is crucial to our process.
3. Accommodations for Services:
If you require any special accommodations when booking or using our cleaning services, please let us know. We are committed to meeting your individual needs.
4. Contact Us:
If you experience any difficulty accessing our website or have suggestions for improvement, we encourage you to contact us directly:
- Email: info@novacleanny.com
- Phone: (929) 469-9052
By prioritizing accessibility, we ensure that every client feels valued and supported, whether visiting our website or engaging with our services.
